We ship orders to the United States, Canada, the United Kingdom, and Australia. etc. from the nearest in-state warehouse. We cooperate with major and trusted international carriers UPS, FedEx, DHL, and TNT to ensure your package arrives at your destination fast and affordable.

Shipping Timeframe

5–15 days. It is considered normal to receive your order within this time range. If you notice that the logistics tracking has not been updated for 3 days or more, please contact customer service promptly. In the event of special circumstances such as severe weather conditions or a pandemic outbreak causing shipping delays, we will send a notification message to keep you informed.

Shipping Rates

Free shipping

Gifts

Full-size sex doll orders will ship with gifts: 1 wig (random), 1 pair of eyes (random), 1 sexy lingerie outfit (random), 1 pair of gloves, 1 USB heating rod, and 1 vaginal cleaning tool.

Please notice that the wig color, eye color, and clothing are all randomly given and cannot be guaranteed to be 100% identical to the sales page. Different outfits will create different appearances for the doll and do not fall under the category of product mismatch).

Regarding the standing of a full-size sex doll

By default, dolls with a height of 152cm and above can stand. For aesthetic reasons, the dolls in stock currently do not have screws installed on their feet. Buyers will need to install them themselves after receiving the package to enable the doll to stand. Please do not let the doll stand on the ground barefoot to prevent wear on the feet. Avoid having the doll maintain a standing position for an extended period; instead, try to keep it lying down or sitting. If the doll is damaged due to the buyer’s actions, our company will not be responsible for after-sales support. Check the installation video.

Please avoid dressing the doll in dark, tight-fitting clothing to prevent the doll’s body from getting stained. Stain removers can only remove small stains, and it’s difficult to remove stains from a large area. It’s best to dress the doll in loose-fitting clothing or use light-colored undergarments underneath to prevent staining.

Regarding the doll’s functionalities: Dolls shipped from warehouses come with standard features and do not include any additional functions. If you wish to add extra functionalities, please consult our customer service at support@sexplaybox.com.

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